Serviceware Knowledge

Find out about the use, editing and administration of Serviceware Knowledge!

Notice: Welcome! You are now using the web help of the Serviceware platform.

A note on our own behalf: We see it as our job to make the documentation for your product clear, complete and easily accessible.

Please do not hesitate to give us feedback if you are missing information or if the documentation is incomplete at any point! Please bear with us if we make any changes to the structure of the documentation over the next few weeks based on your feedback.

With Serviceware Knowledge you can manage the complete company knowledge within one software. An easy-to-use interface ensures that all users get exactly the knowledge they need - when they need it.

This documentation contains information for consumers, editing and administration of Serviceware Knowledge.
Tip: In this documentation, we describe the default configuration of Serviceware Knowledge. Screenshot and feature descriptions may therefore differ from your system if you are not using the default configuration.
Tip: This function is activated by Knowledge support on customer request. Editorial team members must be given appropriate permissions to create and edit.

Further information:

Symbol: Web help Introduction to the web help.
Symbol: Release notes
Symbol: Also read...
Symbol: Also read... Also read:
Symbol: Other versions You are reading the documentation for version Serviceware Knowledge 5.65. The documentation for older software versions always contains only the respective product documentation, further platform functions are not described there.
Symbol: Other languages

German documentation