The Serviceware platform

Information on the platform functions, other general information and web help assistance is available here.

The Serviceware platform offers you all the application of Serviceware in one piece of software. In addition, you can use cross-module functions such as Serviceware Messaging or Serviceware Notifications.

Ensure seamless digital service processes to support customers and employees across all departments.

Tip: This documentation is produced in the German language. We have new texts translated regularly, usually the English content is available about 3 weeks after the German texts.

Keep in mind that - if you have the page displayed in English via the browser - software texts and terminology will be incorrect.

We try to keep the screenshots in two languages up to date as well, but there may be some delays here.

Symbol: Web help Introduction to web help now with video support!
Symbol: Release notes Release notes
Symbol: Other languages German documentation