Home
Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.

The Serviceware platform
Information on the platform functions, other general information and web help assistance is available here.
Serviceware Processes
Learn about administration and usage of Serviceware Processes! Documentation, release notes, all versions.
Serviceware Financial
Find out, how to use Serviceware Financial. Here you can get the documentation of the current and previous versions.
Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
Serviceware Performance
Find out, how to install, configure, and manage Serviceware Performance.
Cross-platform modules
In addition to the main modules of the Serviceware platform, there are some add-ons that are available across platforms and optimize work with the platform.
Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
- Installing and configuring the Serviceware platform
  General information on the Serviceware platform design, installation scenarios and system requirements.
- Processes 7.2
  Set up Processes 7.2: System requirements, prepare installation, installation, configuration, update.
- Financial 6.7
  You will learn which system requirements you need to run Financial 6.7 within the Serviceware platform in this section.
- Service Portfolio 1.4
  You will learn what you need to run Service Portfolio 1.4 within Processes in this section.
- Portal 1.7.1
  Set up your Portal 1.7.1: Prepare installation, installation, configuration, update, de-installation.
- Notifications
  You can find out how to use Serviceware Notifications in the following sections.
- Authenticator 1.1.0.7.5.3
  In this section you will find all information about the use, installation, configuration of the Authenticator 1.1.0.7.5.3.
- Serviceware RabbitMQ Edition
  For information on how to use Serviceware RabbitMQ Edition, see the following sections.
- Serviceware Survey
  In the following sections you will find information on the requirements and preparation steps for installing Serviceware Survey.
- BI Data Provider
  The steps required to install and configure the BI Data Provider are described below.
- FAQs
  You can find frequently asked questions about installing and configuring your system in the FAQ.
- Technical information
  In this section you will find helpful information for your software.
Deutsche Version

Platform setup

Learn which platform functions you can include in your modules and what you need to do for it.

For information on the use of cross-platform modules and a description of the user interface, see the documentation for your application.

This area of the Serviceware platform documentation is intended exclusively for experienced administrators.

Tip: If you run your software as a cloud solution, you do not need to read this section.

Tip: For recommendations with regard to your individual requirements, please contact your Serviceware-Customer Manager.

Further information:

	Introduction to Web Help - now with video support.
	Release notes on the infrastructure of the Serviceware platform
	You are reading the documentation for the current version of the Serviceware platform modules. If you want to install older versions, go to the documentation of the respective module. A description can be found in the section Versions of the Serviceware platform documentation available online.
	Also read: For information on downloading the platform modules, see our FAQ.
	German documentation https://docs.serviceware-se.com/serviceware-platform/en/index.html