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Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
FAQs
You can find frequently asked questions about installing and configuring your system in the FAQ.

The Serviceware platform
Information on the platform functions, other general information and web help assistance is available here.
Serviceware Processes
Learn about administration and usage of Serviceware Processes! Documentation, release notes, all versions.
Serviceware Financial
Find out, how to use Serviceware Financial. Here you can get the documentation of the current and previous versions.
Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
Serviceware Performance
Find out, how to install, configure, and manage Serviceware Performance.
Cross-platform modules
In addition to the main modules of the Serviceware platform, there are some add-ons that are available across platforms and optimize work with the platform.
Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
- Installing and configuring the Serviceware platform
  General information on the Serviceware platform design, installation scenarios and system requirements.
- Processes 7.2
  Set up Processes 7.2: System requirements, prepare installation, installation, configuration, update.
- Financial 6.7
  You will learn which system requirements you need to run Financial 6.7 within the Serviceware platform in this section.
- Service Portfolio 1.5
  You will learn what you need to run Service Portfolio 1.5 within Processes in this section.
- Portal 1.7.1
  Set up your Portal 1.7.1: Prepare installation, installation, configuration, update, de-installation.
- Notifications
  You can find out how to use Serviceware Notifications in the following sections.
- Authenticator 1.1.0.7.5.3
  In this section you will find all information about the use, installation, configuration of the Authenticator 1.1.0.7.5.3.
- Serviceware RabbitMQ Edition
  For information on how to use Serviceware RabbitMQ Edition, see the following sections.
- Serviceware Survey
  In the following sections you will find information on the requirements and preparation steps for installing Serviceware Survey.
- FAQs
  You can find frequently asked questions about installing and configuring your system in the FAQ.
  - FAQ and troubleshooting guide for installing and configuring the Serviceware platform
    You can find frequently asked questions about installing and configuring your system in the FAQ.
  - FAQ to Serviceware Authenticator
    We have compiled frequently asked questions about Serviceware Authenticatorinstallation, configuration and usage for you.
  - FAQ to Serviceware Portal
    You can find frequently asked questions about installing and configuring your system in the for Serviceware Portal.
  - FAQ to Serviceware Processes
    You can find frequently asked questions about installing and configuring your system in the for Serviceware Processes.
- Technical information
  In this section you will find helpful information for your software.
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FAQs

You can find frequently asked questions about installing and configuring your system in the FAQ.