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Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
Serviceware Survey
In the following sections you will find information on the requirements and preparation steps for installing Serviceware Survey.

The Serviceware platform
Information on the platform functions, other general information and web help assistance is available here.
Serviceware Processes
Learn about administration and usage of Serviceware Processes! Documentation, release notes, all versions.
Serviceware Financial
Find out, how to use Serviceware Financial. Here you can get the documentation of the current and previous versions.
Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
Serviceware Performance
Find out, how to install, configure, and manage Serviceware Performance.
Cross-platform modules
In addition to the main modules of the Serviceware platform, there are some add-ons that are available across platforms and optimize work with the platform.
Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
- Installing and configuring the Serviceware platform
  General information on the Serviceware platform design, installation scenarios and system requirements.
- Processes 7.2
  Set up Processes 7.2: System requirements, prepare installation, installation, configuration, update.
- Financial 6.7
  You will learn which system requirements you need to run Financial 6.7 within the Serviceware platform in this section.
- Service Portfolio 1.5
  You will learn what you need to run Service Portfolio 1.5 within Processes in this section.
- Portal 1.7.1
  Set up your Portal 1.7.1: Prepare installation, installation, configuration, update, de-installation.
- Notifications
  You can find out how to use Serviceware Notifications in the following sections.
- Authenticator 1.1.0.7.5.3
  In this section you will find all information about the use, installation, configuration of the Authenticator 1.1.0.7.5.3.
- Serviceware RabbitMQ Edition
  For information on how to use Serviceware RabbitMQ Edition, see the following sections.
- Serviceware Survey
  In the following sections you will find information on the requirements and preparation steps for installing Serviceware Survey.
  - Installation preparation
    You can find out which requirements must be met and which preparatory steps must be carried out before installing Survey 3.0 here.
  - Serviceware Authenticator configurations
    You can find out which configurations you need to make in the Serviceware Authenticator in order to install Serviceware Survey here.
  - Installing Serviceware Survey
    You can find out how to install Serviceware Survey here.
  - Integration of Serviceware Survey in Serviceware Processes
    How to integrate Serviceware Survey into third-party applications is described below using the example of Serviceware Processes.
- FAQs
  You can find frequently asked questions about installing and configuring your system in the FAQ.
- Technical information
  In this section you will find helpful information for your software.
Deutsche Version

Serviceware Survey

In the following sections you will find information on the requirements and preparation steps for installing Serviceware Survey.

You will also find a description of the installation process as well as information on uninstalling, modifying and updating the application.