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Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
Notifications
You can find out how to use Serviceware Notifications in the following sections.

The Serviceware platform
Information on the platform functions, other general information and web help assistance is available here.
Serviceware Processes
Learn about administration and usage of Serviceware Processes! Documentation, release notes, all versions.
Serviceware Financial
Find out, how to use Serviceware Financial. Here you can get the documentation of the current and previous versions.
Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
Serviceware Performance
Find out, how to install, configure, and manage Serviceware Performance.
Cross-platform modules
In addition to the main modules of the Serviceware platform, there are some add-ons that are available across platforms and optimize work with the platform.
Platform setup
Learn which platform functions you can include in your modules and what you need to do for it.
- Installing and configuring the Serviceware platform
  General information on the Serviceware platform design, installation scenarios and system requirements.
- Processes 7.2
  Set up Processes 7.2: System requirements, prepare installation, installation, configuration, update.
- Financial 6.7
  You will learn which system requirements you need to run Financial 6.7 within the Serviceware platform in this section.
- Service Portfolio 1.5
  You will learn what you need to run Service Portfolio 1.5 within Processes in this section.
- Portal 1.7.1
  Set up your Portal 1.7.1: Prepare installation, installation, configuration, update, de-installation.
- Notifications
  You can find out how to use Serviceware Notifications in the following sections.
  - installing and configuring Serviceware Notifications with the Serviceware Configurator
    The installation and configuration of Serviceware Notifications is usually carried out via the Serviceware Configurator.
  - Preparation for the installation of Serviceware Notifications
    Some preparatory steps are required before the installation of Serviceware Notifications.
  - installing and configuring Serviceware Notifications with the Serviceware Configurator
    The installation and configuration of Serviceware Notifications is usually carried out via the Serviceware Configurator.
  - Installation of notifications on a separate server
    The installation of notifications on a separate server has to be done manually.
  - Extended system requirements for Serviceware Notifications for installations with separate web and application servers and external reachability via DNS aliases.
  - Error codes
    In this section you will find all the error codes that may appear during the installation.
  - uninstalling Serviceware Notifications
    Uninstall Serviceware Notifications as follows.
- Authenticator 1.1.0.7.5.3
  In this section you will find all information about the use, installation, configuration of the Authenticator 1.1.0.7.5.3.
- Serviceware RabbitMQ Edition
  For information on how to use Serviceware RabbitMQ Edition, see the following sections.
- Serviceware Survey
  In the following sections you will find information on the requirements and preparation steps for installing Serviceware Survey.
- FAQs
  You can find frequently asked questions about installing and configuring your system in the FAQ.
- Technical information
  In this section you will find helpful information for your software.
Deutsche Version

Notifications

You can find out how to use Serviceware Notifications in the following sections.

Serviceware Notifications allows you to read and modify messages within the Serviceware platfom via a central control. The notifications of all program functions can be immediately worked on from your current screen. If a notification is available, a hint will appear on your screen. The notification can be handled from your current screen.

The documentation contains information on installation and configuration via the Serviceware Configurator as well as on the manual installation.