Installing and configuring the Serviceware platform
General information on the Serviceware platform design, installation scenarios and system requirements.
New features
The new configurator significantly simplifies the installation and configuration of Serviceware platform modules.
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Automatic certificate transfer to the other modules: manual import into cacerts is no longer necessary.
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Automatic test for exportability of the selected certificate.
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Installation on drive other than system drive possible (only for new installations)
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Uniform password verification. Three special characters are not allowed: \ " '. Min. Password length: 8 characters.
Definitions
Setup path is the path where the installation file is located after downloading but before executing the installation.
The Installation path is the path where the installation files are located after the setup is executed.
Path names are either specified in full or prefixed with %SW_HOME%\....
Variable specifications are marked with square [brackets].
Unpacking the installation file
in the general settings.
General installation notes
To avoid this, make sure that the Home value in the following registry key is set to C:\Serviceware\: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Serviceware SE\InstalledProducts.
Rule for the assignment of passwords
- The minimum character length for passwords is 8 characters.
- ISO Latin1 characters are generally supported:
- Symbols (for example @#$%)
- Numbers
- Lower case letters
- Upper case letters
- The following restrictions apply:
- The following characters cannot be used: / " '
- Only the following symbols are valid: ^ ! $ % & / 8 9 0 ? + # ; : _ < >