Information on the platform functions, other general information and web help assistance is available here.

Find out about the use, editing and administration of Serviceware Knowledge!

Serviceware Knowledge is the knowledge management tool of the Serviceware platform. Serviceware Knowledge manages the knowledge in your company in a central database.

After log in to Serviceware Knowledge, the pinboard is opened.

How the editorial team populate the knowledge management system with content is described in the following sections.

After logging into Serviceware Knowledge, you will firstly be taken to the pinboard.

The mobile app for Serviceware Knowledge enables read-only access to all texts and PDF files stored in Serviceware Knowledge.

The Knowledge integrator is a browser plugin for Google Chrome that can be integrated into almost any web application.

The Serviceware Knowledge functions can be made available via widgets both in the Serviceware Portal and in other external or platform applications.

Knowledge Basic Reporting Provides ratings for using Serviceware Knowledge.

We have put together some frequently asked questions about installing, configuring or using Serviceware Knowledge.

In this section you will find helpful information for your software.