Configuring the widgets for Serviceware Knowledge

General parameters

Widget group: Grouping of the widgets. Widgets from the same group can communicate with each other. The widgets that should communicate with each other must be assigned the same number.
Respond to events from other widgets: activated: The widget reacts to events from other widgets, for example, displaying a result list from the Suche widget.
Configuration is editable at runtime: activated: The configuration of this widget can be edited at runtime.; Editing can be done via Ctrl + Shift + Right click.
Trigger events for other widgets: activated: Other widgets react to events of this widget, for example, displaying search results from the Suche widget.

Number of items per page: Number of search hits displayed in the Result list.

Dialog parameter

Display as dialog: activated: The contents of the widget are displayed in a dialog. More configuration options are available; deactivated: The contents of the widget are displayed in the current window.
Title in dialog box: Title to be displayed in the dialog box.
Text in dialog box: The text in the input field is displayed below the title in the dialog box.
Size of dialog box: Size of the dialog box in pixels, for example 1200x700.; auto: The size is automatically adjusted to the content.

Display parameters

Placeholders: Placeholder text which is to be displayed in the field as long as no content has been entered in the field.
Visible: activated: The widget is displayed.; deactivated: The widget is not displayed.
View mode: Display mode: View is selected via a drop-down list.
Filters and values may be grouped by color: enabled: establishes a color grouping of filters and values.
Allow only certain filters: Definition of the filters that will be displayed in the Filter widget. You can open the filter list using the plus key and select the desired filters.; The filters can also be entered directly by name and separated by semicolon.
Hide column names: activated: The table columns are displayed without a heading.
Alternative text in case of search without results: If no search results are found, a predefined text can be displayed.
Column names: Select the table columns to be displayed in the results list.; If no column is selected, the title row is automatically displayed.; The selection is made via a drop-down list, to be opened via the + key. At least one column must be defined.
Highlight search hits: activated: the search terms are highlighted in the hit list.
Display paging: enabled: the information on the number of entries per page as well as the number of pages is displayed below the hit list.; disabled: only the number of entries per page is displayed.
Page length adjustable: activated:

Navigation parameters

Allow navigation: activated: A parameter (a displayed content, navigation element) is passed to the URL for loading the texts.

Behavior of the widget Search

Initial search for: Search term that triggers an initial search.
Search provider: Selection of a search provider from the drop-down list (Elastic Search, AI).
Maximum number of results shown: Specify the maximum number of search results shown.
Search filter: Alternative to the widget Filter.; Default filters that will be applied to the search should be entered here.
Filter is leading: activated: The filter is always applied and cannot be canceled by selecting a filter in the widget Filter.; Only additional filters are added.

Suggestions within the widgets Search and Automatic search

Show search suggestions: activated: Search suggestions are displayed when the search term is entered.
Behavior of search suggestions: text-based: Default behavior for widgets is suggested in word-based form within Serviceware Knowledge.
Show selected suggestions only: activated: Together with parameter Show search suggestions enabled, only the selected suggestion will be displayed in the details view. The hit list will not be filled.
Minimum number of characters: The number of characters that must be entered in the search field to trigger the search suggestions.
Number of search suggestions: Maximum number of search suggestions displayed in the search suggestions drop-down list.

Delay time in ms: Time in milliseconds between the last keystroke and the start of the search.; If the value is 1000, the search is started 1 second after the search term is entered.
IDs of the initially displayed texts: One or more contents may already be suggested before the first search via the result list.; The proposed texts may be specified via the ID or heading text using auto-completion.; Semicolons are inserted between multiple entries.

Content selector (CSS selector): Input of a CSS element as search base, for example text area for searching within texts.
Wait for target element: activated: Select this option if the CSS element pointed to by the content selector is not initially available on the pages, but is dynamically generated.; deactivated: If the CSS element in the content selector is statically available on the page, this function should be disabled.

Behavior of the widget Filter

The following parameters can also be set for the behavior of the Filter widget:

Merge possible filters
Load possible filters initially: Selection of filters that are already loaded when the widget is opened.
Apply filter for: Drop-down list of possible events to which the filters can be applied.

Behavior of the widget Result lists

The following parameters can also be set for the behavior of the Result lists automatic search widget:

IDs of the initially displayed texts: One or more contents may already be suggested before the first search via the result list.; The proposed texts may be specified via the ID or heading text using auto-completion.; Semicolons are inserted between multiple entries.
Open text automatically with only one search result: activated: If only one text is found via the search, the content is automatically displayed in the widget Detailed view.

Behavior of the widget Detailed view

IDs of the initially displayed texts: One or more contents may already be suggested before the first search via the result list.; The proposed texts may be specified via the ID or heading text using auto-completion.; Semicolons are inserted between multiple entries.
Collapse other items: activated: Only one text element can be expanded, all other text elements are automatically collapsed.
Expandable: activated: Texts may be expanded and collapsed
Expand expandable areas (foldouts) automatically: activated: All text elements are expanded when the text is loaded.

Display behavior of the widget Detailed view

Expanded: activated: The text is expanded when being opened.
Show text path: activated: The path is displayed under the text title and may be used for navigation.
Show attachments: activated: When the texts is displayed, the attached documents are displayed also.

Behavior of the widget Tree (navigation)

ID of the initially selected branch: To start the search via the tree, a specific branch may be opened in the view.; The proposed branch may be specified by ID or title using auto-completion.
Selection of branches with sub-branches allowed: activated: Selecting any node in the tree causes the corresponding text to load.

Display behavior of the widget Tree (navigation)

Show first level branch: activated: The tree structure is displayed in the widget starting from the first level of the tree, which is the root level.; deactivated: Default setting: The file tree is displayed starting from the 2nd Level, which is the first content level.
Input branch (ID): A particular branch may be specified as the start branch in the tree.; The proposed branch may be specified via the ID or heading text using auto-completion.
Maximum tree depth: Limitation of the tree depth. If a number of levels is entered, the tree depth is limited.; No input: any number of levels may be created.