Find out about the use, editing and administration of Serviceware Knowledge!
We have put together some frequently asked questions about installing, configuring or using Serviceware Knowledge.
This part of the FAQ is aimed at the Knowledge-Administration.
Information on the platform functions, other general information and web help assistance is available here.
Learn about administration and usage of Serviceware Processes! Documentation, release notes, all versions.
Find out, how to use Serviceware Financial. Here you can get the documentation of the current and previous versions.
Serviceware Knowledge is the knowledge management tool of the Serviceware platform. Serviceware Knowledge manages the knowledge in your company in a central database.
After log in to Serviceware Knowledge, the pinboard is opened.
How the editorial team populate the knowledge management system with content is described in the following sections.
After logging into Serviceware Knowledge, you will firstly be taken to the pinboard.
The mobile app for Serviceware Knowledge enables read-only access to all texts and PDF files stored in Serviceware Knowledge.
The Knowledge integrator is a browser plugin for Google Chrome that can be integrated into almost any web application.
The Serviceware Knowledge functions can be made available via widgets both in the Serviceware Portal and in other external or platform applications.
Knowledge Basic Reporting Provides ratings for using Serviceware Knowledge.
Here you will find answers to your questions about logging on to Serviceware Knowledge, the user interface and the functions of Serviceware Knowledge.
This section of the FAQ is aimed at consumers who are looking for information at Serviceware Knowledge.
This section of the FAQ is aimed at editor who are looking for information at Serviceware Knowledge.
Here you can read information on using the Knowledge widgets in the Serviceware Portal.
In order to be able to provide data for consumers in the event of a network connection failure, for example, it is possible to keep an HTML export with current data available.
In this section you will find helpful information for your software.
Find out, how to install, configure, and manage Serviceware Performance.
In addition to the main modules of the Serviceware platform, there are some add-ons that are available across platforms and optimize work with the platform.
Learn which platform functions you can include in your modules and what you need to do for it.
