Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
With Serviceware Knowledge you can manage the complete company knowledge within one software. An easy-to-use interface ensures that all users get exactly the knowledge they need - when they need it.
This documentation contains information for agents, editing and administration of Serviceware Knowledge.
Tip: In this documentation, we describe the default configuration of Serviceware Knowledge. Screenshot and feature descriptions may therefore differ from your system if you are not using the default configuration.
Tip: This function is activated by Knowledge support on customer request. Editorial team members must be given appropriate permissions to create and edit.
Further information:
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Introduction to Web Help - now with video support. |
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Latest release notes |
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Also read:
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You are reading the documentation for version Serviceware Knowledge 5.59. The documentation for older software versions always contains only the respective product documentation, further platform functions are not described there. |
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