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Knowledge-Integrator
The Knowledge integrator is a browser plugin for Google Chrome that can be integrated into almost any web application.

Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
The Serviceware platform
Information on the platform features, other general information and web help assistance is available here.
Overview
Serviceware Knowledge is the knowledge management tool of the Serviceware platform. Serviceware Knowledge manages the knowledge in your company in a central database.
Using as agent
After log in to Serviceware Knowledge, the pinboard is opened.
Editing
How the editorial team populate the knowledge management system with content is described in the following sections.
Administration of Serviceware Knowledge
After logging on to Serviceware Knowledge, you will firstly be taken to the pinboard.
Knowledge-App
The mobile app for Serviceware Knowledge enables read-only access to all articles and PDF files stored in Serviceware Knowledge.
Knowledge-Integrator
The Knowledge integrator is a browser plugin for Google Chrome that can be integrated into almost any web application.
- Installing Knowledge-Integrator for Serviceware Knowledge
  You can learn how to implement Knowledge-Integrator in your browser in the following sections.
- Using Knowledge-Integrator in the browser
  The functions of the Knowledge-Integrator correspond to those that an agent can also use in the full version of Serviceware Knowledge.
Knowledge widgets
The Serviceware Knowledge functions can be made available via widgets both in the Serviceware Portal and in other external or platform applications.
FAQ
You can find frequently asked questions about installing and configuring your system in the for Serviceware Knowledge.
Technical Information
In this section you will find helpful information for your software.

Knowledge-Integrator

The Knowledge integrator is a browser plugin for Google Chrome that can be integrated into almost any web application.

The Knowledge-Integrator for Serviceware Knowledge allows knowledge from Serviceware Knowledge to be displayed directly in a web application. This eliminates the need to develop application-specific integrations. The Knowledge-Integrator can also read out areas of web applications and perform targeted searches based on this data.

You can switch from the Knowledge-Integrator window to your Knowledge full version with full functionality at any time.