About the documentation
Serviceware Messaging provides a public HTTP API following the JSON:API specification.
API
The API resources use some standard formats for some of its attributes. You can find an overview of these in the page. JSON:API allows us to define custom error codes for specific failures. specific errors are listed in the list of error codes.
Integration
Read about support integrations and webhooks.
Events
Event resources behave differently depending on their event type. The following table gives an overview of which event type implies what functionality.
Resource types
Here you find an overview of all resource types.
Types

livechats

Describes how a livechat is configured to appear in external websites.

Attributes

Name	Type	Readonly	notBlank
id	string
configuration	JsonNode
deleted	boolean	✔
name	string		✔