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Knowledge-App
The mobile app for Serviceware Knowledge enables read-only access to all articles and PDF files stored in Serviceware Knowledge.

Serviceware Knowledge
Find out about the use, editing and administration of Serviceware Knowledge!
The Serviceware platform
Information on the platform features, other general information and web help assistance is available here.
Overview
Serviceware Knowledge is the knowledge management tool of the Serviceware platform. Serviceware Knowledge manages the knowledge in your company in a central database.
Using as agent
After log in to Serviceware Knowledge, the pinboard is opened.
Content creation by the editorial team
How the editorial team populate the knowledge management system with content is described in the following sections.
Administration of Serviceware Knowledge
After logging into Serviceware Knowledge, you will firstly be taken to the pinboard.
Knowledge-App
The mobile app for Serviceware Knowledge enables read-only access to all articles and PDF files stored in Serviceware Knowledge.
- Open the Knowledge-App
  To use the content of Serviceware Knowledge in the Knowledge-App , proceed as follows.
- Functionality
  Through Knowledge-App, you can access the knowledge from your Knowledge system on a mobile device.
Knowledge-Integrator
The Knowledge integrator is a browser plugin for Google Chrome that can be integrated into almost any web application.
Knowledge widgets
The Serviceware Knowledge functions can be made available via widgets both in the Serviceware Portal and in other external or platform applications.
FAQ
You can find frequently asked questions about installing and configuring your system in the for Serviceware Knowledge.
Technical Information
In this section you will find helpful information for your software.

Knowledge-App

The mobile app for Serviceware Knowledge enables read-only access to all articles and PDF files stored in Serviceware Knowledge.

It is available for all mobile devices and may be downloaded from the Apple App Store or the Google Play Store and installed on your mobile device.

The Knowledge-App has the following functions:

Access to all views available to the logged-in user
Selection of individual views for filtering the contents
Navigation in the tree structure
Searching of all contents via the Serviceware Knowledge search incl. auto completion
Calling up Texts and files
Rating of articles by means of Star rating
Calling and saving bookmarks

The following requirements are necessary for using the Knowledge-App:

Active Knowledge user account with known credentials (username and password).active
your Knowledge system is freely accessible via the Internet
the Knowledge version 5.11 or higher is in operation
the end device has an active connection to the Internet and
runs on iOS 8.0 or later or Android 5.0 or later

When the Knowledge-App is opened for the first time, it prompts you to enter the URL of the Knowledge system. The entire URL of the Knowledge system must be specified exactly in accordance with the following pattern: https://IhrSabioName.sabio.de/sabio/services/client/IhrSabioName.