Learn about administration and usage of Serviceware Processes! Documentation, release notes, all versions.
First make yourself familiar with the user interface of your application.
You will learn how to work with the Service Desk as an Agent:in in the following sections.
Read about Data Connector and Connectivity.
Serviceware Processes offers you various services.
To learn how to create reports, see the following section.
Customize your work environment with: Designer, BPMN Process Designer, Dialog Designer, Workflow Designer.
Agents can make various settings in the Processes interface.
In this section you will find information about the process packages.
This section provides information about the administration of Serviceware Processes.
Set up your system: System requirements, prepare installation, installation, configuration, update.
You can find frequently asked questions about installing and configuring your system in the FAQ.
More useful information on the software is provided in this section.